Voidria Huntress

Your privacy matters to us. This Privacy Policy explains how we collects, uses, stores, and protects your personal information when you play Voidria Huntress or interact with our related services.

Compliance: This policy is designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as applicable international privacy laws including the GDPR (where applicable to EU residents) and COPPA (U.S. children's privacy law).

1. Introduction & Scope

This Privacy Policy applies to all personal information collected when you access or interact with our services, including:

• The Voidria Huntress mobile game.

• Our official website and support portals.

• In-game events, promotions, and customer support interactions.

By downloading, installing, or using our services, you consent to the data practices described in this policy. If you do not agree, please do not use our services.

2. What Data We Collect

We collect information either directly from you or automatically through your use of the game:

2.1 Information You Provide Directly

• Account Information: Username, email address, password (encrypted), date of birth, and profile preferences.

• Payment Information: We do not store full payment card details. Transactions are processed securely by third-party payment providers. We may receive transaction IDs and purchase history.

• Communications: Content of emails, support tickets, feedback forms, and in-game reports you submit.

• User-Generated Content: Custom player names, clan tags, or other content you create and share (subject to moderation).

2.2 Information Collected Automatically

• Device & Technical Data: Device model, operating system, app version, unique device identifiers, IP address, language settings, and screen resolution.

• Gameplay Data: Session duration, levels completed, in-game activity, match results, character progression, inventory, and achievement data.

• Analytics & Performance: Crash logs, error reports, load times, and feature usage patterns to improve stability and performance.

• Location Data: General geographic region or country (derived from IP address) for server allocation and content localization. We do not collect precise GPS location.

2.3 Cookies & Tracking Technologies

Our website and in-game web views may use cookies, web beacons, and similar technologies for functionality, analytics, and advertising. You can manage cookie preferences through your browser or device settings.

3. How We Use Your Data

We process your personal data for the following purposes:

• Service Provision: To operate the game, authenticate your account, process in-app purchases, and provide customer support.

• Game Improvement: To analyze gameplay patterns, balance game mechanics, fix bugs, and develop new features, levels, and content.

• Security & Fraud Prevention: To detect cheating, hacking, unauthorized access, and fraudulent transactions; to enforce our Terms of Use.

• Advertising & Marketing: To display personalized or non-personalized advertisements (where permitted by law), send promotional communications (with your consent where required), and measure ad effectiveness.

• Legal Compliance: To comply with applicable laws, respond to lawful requests from public authorities, and protect our legal rights.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), our legal bases for processing personal data are:

• Consent: For marketing communications and certain types of data sharing.

• Contractual Necessity: To provide the game services you requested.

• Legal Obligation: To comply with tax, accounting, and regulatory requirements.

• Legitimate Interests: For fraud prevention, network security, analytics, and service improvement, balanced against your privacy rights.

5. Data Sharing & Third Parties

We do not sell your personal data. We may share data with the following categories of trusted third parties:

• Platform Providers: Third-party distribution and payment platforms for purchase processing and account management.

• Analytics Providers: Tools to monitor game performance and usage trends.

• Advertising Partners: Ad networks that display ads within the game. These partners may collect device identifiers and usage data under their own privacy policies.

• Cloud & Hosting Providers: Secure infrastructure services for data storage and processing.

• Legal Authorities: When required by law, court order, or to protect our rights and safety.

All third-party providers are contractually bound to use your data only for the purposes we specify and to maintain appropriate security measures.

6. International Data Transfers

Your data may be transferred to and processed in countries outside of Australia, including the United States, European Union, and Singapore, where our service providers operate. We ensure that such transfers are protected by:

• Standard Contractual Clauses (SCCs) approved by the European Commission.

• Adequacy decisions where applicable.

• Comparable privacy safeguards under Australian law.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law:

• Account Data: Retained for the duration of your active account plus 2 years after deletion (to handle disputes and legal obligations).

• Transaction Data: Retained for 7 years to comply with Australian tax and accounting laws.

• Gameplay & Analytics Data: Anonymized or deleted within 3 years of your last activity.

• Support Tickets: Retained for 2 years after resolution.

Once the retention period ends, your data is securely deleted or irreversibly anonymized.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we correct inaccurate or incomplete data.

• Deletion: Request deletion of your personal data, subject to legal retention requirements.

• Restriction: Request that we limit processing of your data in certain circumstances.

• Objection: Object to processing based on legitimate interests or direct marketing.

• Data Portability: Receive your data in a structured, machine-readable format and transfer it to another service.

• Withdraw Consent: Withdraw consent at any time for processing based on consent, without affecting the lawfulness of prior processing.

• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local data protection authority.

To exercise these rights, contact us at support@voidriahuntress.com. We may require identity verification (e.g., account email, last transaction ID) before fulfilling your request.

9. Children's Privacy

Voidria Huntress is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such data, we will delete it promptly.

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at support@voidriahuntress.com so we can take appropriate action.

Advertising & Analytics

We may use your data to display ads, including those targeted to your interests. You can opt out via your device settings or industry opt-out pages.

We use analytics tools to monitor traffic, crashes, and usage. Processed data includes device information, session data, and unique identifiers.

11. Security Measures

We implement industry-standard technical and organizational measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest.

• Regular security audits and vulnerability assessments.

• Access controls and authentication requirements for authorized personnel.

• Incident response procedures for data breach notification.

While we strive to protect your data, no system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service features. Material changes will be notified via:

• An in-game notice or email to registered users.

• A prominent notice on our website.

• An updated effective date at the top of this policy.

Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us by email: support@voidriahuntress.com

These Terms of Use ("Terms") constitute a legally binding agreement between you and us regarding your access to and use of Voidria Huntress (the "Game") and all related services, websites, and content (collectively, the "Services").

Important: By downloading, installing, accessing, or playing the Game, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services. We recommend printing or saving a copy of these Terms for your records.

1. Acceptance of Terms

These Terms govern your use of the Game and Services. We may update these Terms at any time. We will notify you of material changes via in-game notices, email, or website announcements. Your continued use of the Services after such changes constitutes acceptance of the updated Terms. The current effective date is displayed at the top of this document.

2. Eligibility & Account Registration

2.1 Age Requirement. You must be at least 13 years of age (or the age of majority in your jurisdiction, whichever is higher) to use the Services. By using the Services, you represent and warrant that you meet this age requirement.

2.2 Account Creation. You may need to create an account to access certain features. You agree to provide accurate, current, and complete information during registration and to keep this information updated.

2.3 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials (username, password, and any linked accounts). You agree to:

• Use a strong, unique password and not share it with others.

• Notify us immediately of any unauthorized access or suspected security breach.

• Accept full responsibility for all activities that occur under your account.

We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

3. License & Intellectual Property

3.1 Limited License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Game for your personal, non-commercial entertainment purposes.

3.2 Ownership. All content in the Game — including but not limited to characters, artwork, music, sound effects, storylines, code, user interface, virtual Items, and trademarks — is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You acknowledge that you acquire no ownership rights in any virtual Items or currency.

3.3 Restrictions. You agree not to:

• Copy, modify, reverse-engineer, decompile, disassemble, or create derivative works of the Game or its source code.

• Distribute, sell, lease, or sublicense the Game or any part thereof.

• Use automated scripts, bots, or third-party software to interact with the Game.

• Remove or alter any copyright, trademark, or proprietary notices.

• Exploit bugs, glitches, or unintended game mechanics for personal gain.

4. In-Game Purchases & In-Game Economy

4.1 Virtual Items & Currency. The Game may offer optional in-app purchases of virtual Items, currency, battle passes, or other enhancements ("Digital Goods"). All purchases are final and subject to our Refund Policy.

4.2 No Real-World Value. Digital Goods have no real-world monetary value, are not transferable outside the Game, and cannot be sold, traded, or exchanged for real money or anything of value. We reserve the right to modify, manage, or remove Digital Goods at any time.

4.3 Pricing & Taxes. Prices are displayed in your local currency and may include applicable taxes. We reserve the right to change prices at any time. You are responsible for all charges incurred through your account, including applicable taxes and transaction fees.

4.4 Third-Party Payment Processors. All payments are processed by third-party platforms. We do not store your full payment card details.

5. User Conduct & Community Standards

When using the Services, you agree not to engage in any of the following prohibited conduct:

• Cheating & Exploitation: Use of hacks, mods, aimbots, wallhacks, or any unauthorized third-party software; exploitation of bugs or glitches; collusion with other players to manipulate match outcomes.

• Harassment & Abuse: Threats, hate speech, discrimination, sexual harassment, doxxing, or any form of abusive behavior toward other players or staff.

• Illegal Content: Sharing content that is illegal, obscene, defamatory, or infringes on intellectual property rights.

• Impersonation: Pretending to be another player, staff member, or public figure.

• Commercial Activity: Advertising, selling, or promoting real-world goods or services without our written consent; real-money trading (RMT) of accounts or Digital Goods.

• Network Abuse: DDoS attacks, data mining, scraping, or any activity that disrupts the Game's infrastructure.

6. User-Generated Content

If the Game allows you to create or submit content (e.g., custom names, clan tags, messages):

• You retain ownership of your original content but grant us a worldwide, royalty-free, perpetual license to use, display, and distribute it within the Game and for promotional purposes.

• You warrant that your content does not violate any third-party rights or applicable laws.

• We reserve the right to remove, edit, or filter any user-generated content at our discretion, without notice.

7. Termination & Suspension

7.1 By You. You may stop using the Services and delete your account at any time through the in-game settings or by contacting support. Deletion may not be immediate and is subject to our data retention policies.

7.2 By Us. We may suspend, restrict, or terminate your account and access to the Services at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or pose a risk to the community or our systems.

7.3 Effect of Termination. Upon termination, your license to use the Game is immediately revoked. All Digital Goods associated with your account may be forfeited. Sections 3, 7, 8, 9, 10, and 11 of these Terms shall survive termination.

8. Disclaimers & Limitation of Liability

8.1 As Is Basis. The Game and Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. We do not guarantee that the Game will be uninterrupted, error-free, secure, or free of viruses or harmful components.

8.2 No Warranty. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.3 Limitation of Liability. To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Services, even if we have been advised of the possibility of such damages. Our total liability to you for all claims arising under these Terms shall not exceed the total amount you have paid to us in the 12 months preceding the claim.

8.4 Essential Purpose. The limitations in this section apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, and shall survive any termination of these Terms.

9. Indemnification

You agree to indemnify, defend, and hold harmless [Publisher Name] Pty Ltd, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Services.

• Your violation of these Terms or any applicable law.

• Your infringement of any third-party rights.

• Any content you submit or transmit through the Services.

10. Governing Law & Dispute Resolution

10.1 Governing Law. These Terms are governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.

10.2 Jurisdiction. You agree to submit to the exclusive jurisdiction of the courts located in Australia for the resolution of any disputes arising from these Terms or your use of the Services.

10.3 Informal Resolution. Before filing any formal legal action, we encourage you to contact us at through email to attempt to resolve the dispute informally.

10.4 Class Action Waiver. To the extent permitted by law, you agree that any proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

11. General Provisions

11.1 Entire Agreement. These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements.

11.2 Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

11.3 Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

11.4 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms freely.

11.5 Force Majeure. We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, or strikes.

12. Contact Information

For questions, concerns, or legal notices regarding these Terms, please contact us by email: support@voidriahuntress.com

At Voidria Huntress, we're committed to making your gaming experience smooth and enjoyable. We understand that sometimes purchases don't go as planned, and we want to be fair.

1. General Policy

All in-game purchases are generally final. Virtual Items, currencies, and consumables are delivered immediately upon purchase and cannot be returned once used or consumed. However, we may review refund requests on a case-by-case basis in the following situations:

• Technical Issues: The purchased content is inaccessible, broken, or does not function as described due to a verified technical error on our end.

• Duplicate Charges: You were accidentally charged multiple times for the same item or transaction.

• Accidental Purchase: The purchase was made without your authorization.

• Non-Delivery: The purchased item was not delivered to your account within 24 hours of a successful transaction.

2. Items Not Eligible for Refund

The following items are not eligible for refunds under any circumstances:

• In-Game currency that has been spent or consumed in-game;

• Used or equipped cosmetic items, weapon skins, or character upgrades;

• Battle Passes or season passes that have been partially or fully progressed;

• Items obtained through gameplay rewards, events, or giveaways;

• Purchases that have already been refunded or reversed.

3. How to Request a Refund

To request a refund, please contact our support team with the following information:

• Your in-game Player ID and registered email address;

• Transaction ID or receipt;

• Date and approximate time of purchase;

• Reason for the refund request;

Providing complete and accurate information will help us review your request more efficiently.

4. Processing Time

Refund requests are typically reviewed within 5–10 business days.

If a refund is approved, it will be issued to the original payment method used for the purchase. The time required for the refunded amount to appear may vary depending on your payment provider or financial institution.

5. Abuse of Refund Policy

We reserve the right to deny refund requests and suspend accounts if we determine that a player is abusing the refund system, including but not limited to repeated refund requests, chargeback fraud, or attempts to exploit in-game economies.

We're here to help! Whether you have feedback, questions about gameplay, or need assistance with technical issues, our support team is ready to assist you.

Player Support Email: support@voidriahuntress.com

Company name: NISCENT TECH PTY LTD

Address: SUITE 309 LEVEL 3, 379-383 PITT STREET, SYDNEY NSW 2000

We typically respond to inquiries within 2–5 business days. For faster assistance with common issues, please include:

• Your in-game Player ID or account email;

• Device model and operating system version;

• A clear description of the issue or question;

• Relevant screenshots or transaction receipts (if applicable).

For press, business, or partnership inquiries, please contact us at the same address.

We appreciate your support and hope you enjoy playing Voidria Huntress!

Welcome to Voidria Huntress — an action-packed sci-fi shooter where elite Huntresses battle relentless alien forces across the unknown reaches of space.

Built for players who enjoy intense action and steady progression, the game combines strategic hero development, powerful equipment upgrades, and challenging battles against formidable bosses. With new content and exciting challenges to discover, every mission offers a fresh adventure beyond the stars.